2019–2020 Mercedes-Benz Sprinter 1500, Sprinter 2500, Sprinter 4500 and more recall: Latches/locks/linkages: doors, lock
Recall at a glance
- Campaign number
- 21V153000
- Reported
- March 10, 2021
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Latches/locks/linkages: doors, lock
- Vehicles affected
- About 56
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Safety risk
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
The fix
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 1500 (2019, 2020); Mercedes-Benz Sprinter 2500 (2019, 2020); Mercedes-Benz Sprinter 3500 (2019, 2020); Mercedes-Benz Sprinter 4500 (2019, 2020). Check your VIN to confirm.
What is the safety risk?
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
What is the fix?
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.