Recall Radar

2021 Volkswagen Jetta, Tiguan recall: Seats: critical fasteners

NHTSA campaign 21V-038 · February 1, 2021 · Volkswagen Group of America, Inc.

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Recall at a glance

Campaign number
21V038000
Reported
February 1, 2021
Manufacturer
Volkswagen Group of America, Inc.
Part
Seats: critical fasteners
Vehicles affected
About 57

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

Safety risk

The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

The fix

Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Volkswagen Jetta (2021); Volkswagen Tiguan (2021). Check your VIN to confirm.

What is the safety risk?

The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

What is the fix?

Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.