Recall Radar

2020–2021 Honda Insight, Accord Hybrid, CR-V Hybrid recall: Electrical system: propulsion system, charging, module, software

NHTSA campaign 20V-798 · December 17, 2020 · Honda

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Recall at a glance

Campaign number
20V798000
Reported
December 17, 2020
Manufacturer
Honda
Part
Electrical system: propulsion system, charging, module, software
Vehicles affected
About 27,838

What is wrong

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

The fix

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Honda Accord Hybrid (2020); Honda CR-V Hybrid (2020); Honda Insight (2020, 2021). Check your VIN to confirm.

What is the safety risk?

A loss of drive power can increase the risk of a crash.

What is the fix?

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.