2020–2021 Toyota RAV4 Hybrid, Avalon Hybrid, Avalon and more recall: Steering: column
Recall at a glance
- Campaign number
- 20V734000
- Reported
- November 25, 2020
- Manufacturer
- Toyota Motor Corporation
- Part
- Steering: column
- Vehicles affected
- About 161
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
The fix
Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Toyota Avalon (2020, 2021); Toyota Avalon Hybrid (2020); Toyota RAV4 (2020); Toyota RAV4 Hybrid (2020). Check your VIN to confirm.
What is the safety risk?
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
What is the fix?
Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.