Recall Radar

2020–2021 Volkswagen Atlas, Atlas Cross Sport recall: Steering

NHTSA campaign 20V-712 · November 17, 2020 · Volkswagen Group of America, Inc. Do not drive

Safety flagNHTSA marked this recall “do not drive”. Check your VIN and follow the manufacturer’s notice.
Check your own car by VIN. A recall applies only to certain vehicles, built in certain periods. NHTSA’s recall lookup checks your 17-character VIN against open recalls and is free.

Recall at a glance

Campaign number
20V712000
Reported
November 17, 2020
Manufacturer
Volkswagen Group of America, Inc.
Part
Steering
Vehicles affected
About 776

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Safety risk

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

The fix

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Volkswagen Atlas (2021); Volkswagen Atlas Cross Sport (2020, 2021). Check your VIN to confirm.

What is the safety risk?

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

What is the fix?

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.