Recall Radar

2010–2017 Jaguar XJ recall: Air bags: air bag/restraint control module, software

NHTSA campaign 20V-557 · September 12, 2020 · Jaguar Land Rover North America, LLC

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Recall at a glance

Campaign number
20V557000
Reported
September 12, 2020
Manufacturer
Jaguar Land Rover North America, LLC
Part
Air bags: air bag/restraint control module, software
Vehicles affected
About 12

What is wrong

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Safety risk

Failure of the air bags to deploy properly increases the risk of injury in a crash.

The fix

Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Jaguar XJ (2010, 2011, 2017). Check your VIN to confirm.

What is the safety risk?

Failure of the air bags to deploy properly increases the risk of injury in a crash.

What is the fix?

Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.