2019–2020 RAM 3500, 5500, 4500 recall: Engine and engine cooling: engine, oil/lubrication
Recall at a glance
- Campaign number
- 20V511000
- Reported
- August 27, 2020
- Manufacturer
- Chrysler
- Part
- Engine and engine cooling: engine, oil/lubrication
- Vehicles affected
- About 32,318
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Safety risk
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
The fix
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
RAM 3500 (2019, 2020); RAM 4500 (2019, 2020); RAM 5500 (2019, 2020). Check your VIN to confirm.
What is the safety risk?
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
What is the fix?
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.