2017–2019 Mercedes-Benz Cls 450, E 300, C 300 and more recall: Electrical system: software
Recall at a glance
- Campaign number
- 20V449000
- Reported
- July 31, 2020
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Electrical system: software
- Vehicles affected
- About 56
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Safety risk
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
The fix
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz C 300 (2019); Mercedes-Benz Cls 450 (2019); Mercedes-Benz E 300 (2018, 2019); Mercedes-Benz E 400 (2018); Mercedes-Benz E 450 (2019); Mercedes-Benz E300 (2017); and more. Check your VIN to confirm.
What is the safety risk?
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
What is the fix?
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.