2019–2020 Mercedes-Benz Amg GT63S, Amg GLC63 S, Amg GT63 and more recall: Electrical system: software
Recall at a glance
- Campaign number
- 20V395000
- Reported
- July 6, 2020
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Electrical system: software
- Vehicles affected
- About 5,399
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
Safety risk
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Amg C63 (2019, 2020); Mercedes-Benz Amg C63 S (2019, 2020); Mercedes-Benz Amg GLC63 (2020); Mercedes-Benz Amg GLC63 S (2020); Mercedes-Benz Amg GT53 (2019, 2020); Mercedes-Benz Amg GT63 (2019, 2020); and more. Check your VIN to confirm.
What is the safety risk?
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
What is the fix?
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.