Recall Radar

2013–2017 Toyota Prius V, Prius recall: Hybrid propulsion system: inverter

NHTSA campaign 20V-369 · June 24, 2020 · Toyota Motor Corporation

Check your own car by VIN. A recall applies only to certain vehicles, built in certain periods. NHTSA’s recall lookup checks your 17-character VIN against open recalls and is free.

Recall at a glance

Campaign number
20V369000
Reported
June 24, 2020
Manufacturer
Toyota Motor Corporation
Part
Hybrid propulsion system: inverter
Vehicles affected
About 266,638

What is wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Safety risk

An unexpected hybrid power system shut down may increase the risk of a crash.

The fix

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Toyota Prius (2013, 2014, 2015); Toyota Prius V (2014, 2015, 2016, 2017). Check your VIN to confirm.

What is the safety risk?

An unexpected hybrid power system shut down may increase the risk of a crash.

What is the fix?

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.