2019 Jeep Grand Cherokee and 2019 Dodge Durango recall: Power train: driveline, differential unit
Recall at a glance
- Campaign number
- 20V183000
- Reported
- March 26, 2020
- Manufacturer
- Chrysler
- Part
- Power train: driveline, differential unit
- Vehicles affected
- About 515
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Safety risk
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Dodge Durango (2019); Jeep Grand Cherokee (2019). Check your VIN to confirm.
What is the safety risk?
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
What is the fix?
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.