Recall Radar

2019 Mercedes-Benz Sprinter 1500, Sprinter 4500, Sprinter 2500 and more recall: Steering

NHTSA campaign 20V-109 · February 25, 2020 · Daimler Vans USA, LLC

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Recall at a glance

Campaign number
20V109000
Reported
February 25, 2020
Manufacturer
Daimler Vans USA, LLC
Part
Steering
Vehicles affected
About 8,595

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

Safety risk

If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

The fix

DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Sprinter 1500 (2019); Mercedes-Benz Sprinter 2500 (2019); Mercedes-Benz Sprinter 3500 (2019); Mercedes-Benz Sprinter 4500 (2019). Check your VIN to confirm.

What is the safety risk?

If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

What is the fix?

DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.