Recall Radar

2020–2021 Mercedes-Benz Gle 350, Gle 450, Cla 250 and more recall: Electrical system: instrument cluster/panel

NHTSA campaign 20V-089 · February 14, 2020 · Mercedes-Benz USA, LLC

Check your own car by VIN. A recall applies only to certain vehicles, built in certain periods. NHTSA’s recall lookup checks your 17-character VIN against open recalls and is free.

Recall at a glance

Campaign number
20V089000
Reported
February 14, 2020
Manufacturer
Mercedes-Benz USA, LLC
Part
Electrical system: instrument cluster/panel
Vehicles affected
About 2,101

What is wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety risk

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Amg CLA35 (2020); Mercedes-Benz Amg GLE53 (2021); Mercedes-Benz Amg GLE63 S (2021); Mercedes-Benz Amg GLS63 (2021); Mercedes-Benz Cla 250 (2020); Mercedes-Benz GLS450 (2020, 2021); and more. Check your VIN to confirm.

What is the safety risk?

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

What is the fix?

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.