2014–2019 RAM Promaster recall: Power train: automatic transmission, lever and linkage, column shift
Recall at a glance
- Campaign number
- 20V036000
- Reported
- January 23, 2020
- Manufacturer
- Chrysler
- Part
- Power train: automatic transmission, lever and linkage, column shift
- Vehicles affected
- About 222,207
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Safety risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
RAM Promaster (2014, 2015, 2016, 2017, 2018, 2019). Check your VIN to confirm.
What is the safety risk?
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
What is the fix?
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.