Recall Radar

2002–2011 Mercedes-Benz CLS550, Amg CLS55, E350 and more recall: Visibility: sun/moon roof assembly

NHTSA campaign 19V-918 · December 20, 2019 · Mercedes-Benz USA, LLC

Check your own car by VIN. A recall applies only to certain vehicles, built in certain periods. NHTSA’s recall lookup checks your 17-character VIN against open recalls and is free.

Recall at a glance

Campaign number
19V918000
Reported
December 20, 2019
Manufacturer
Mercedes-Benz USA, LLC
Part
Visibility: sun/moon roof assembly
Vehicles affected
About 747,928

What is wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Safety risk

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Amg C32 (2002, 2003, 2004); Mercedes-Benz Amg C55 (2005, 2006); Mercedes-Benz Amg CLK55 (2003, 2004); Mercedes-Benz Amg CLS55 (2006); Mercedes-Benz Amg CLS63 (2007, 2008, 2009, 2010, 2011); Mercedes-Benz Amg E55 (2003, 2004, 2005, 2006); and more. Check your VIN to confirm.

What is the safety risk?

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

What is the fix?

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.