2019 Mercedes-Benz Sprinter 4500, Sprinter 1500, Sprinter 3500 and more recall: Seats
Recall at a glance
- Campaign number
- 19V800000
- Reported
- November 6, 2019
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Seats
- Vehicles affected
- About 3
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.
Safety risk
In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
The fix
DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 1500 (2019); Mercedes-Benz Sprinter 2500 (2019); Mercedes-Benz Sprinter 3500 (2019); Mercedes-Benz Sprinter 4500 (2019). Check your VIN to confirm.
What is the safety risk?
In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
What is the fix?
DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.