2018–2019 Mercedes-Benz Metris, Sprinter 3500, Sprinter 4500 and more recall: Unknown or other
Recall at a glance
- Campaign number
- 19V693000
- Reported
- October 2, 2019
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Unknown or other
- Vehicles affected
- About 19
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Safety risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
The fix
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Metris (2018, 2019); Mercedes-Benz Sprinter 1500 (2018, 2019); Mercedes-Benz Sprinter 2500 (2018, 2019); Mercedes-Benz Sprinter 3500 (2018, 2019); Mercedes-Benz Sprinter 4500 (2018, 2019). Check your VIN to confirm.
What is the safety risk?
Failure to identify loose safety related parts can increase the risk of crash and injury.
What is the fix?
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.