2018–2019 Mercedes-Benz Sprinter 1500, Sprinter 4500, Sprinter 3500 and more recall: Latches/locks/linkages: hood, latch
Recall at a glance
- Campaign number
- 19V665000
- Reported
- September 18, 2019
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Latches/locks/linkages: hood, latch
- Vehicles affected
- About 5,626
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
Safety risk
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 1500 (2018, 2019); Mercedes-Benz Sprinter 2500 (2018, 2019); Mercedes-Benz Sprinter 3500 (2018, 2019); Mercedes-Benz Sprinter 4500 (2018, 2019). Check your VIN to confirm.
What is the safety risk?
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
What is the fix?
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.