2020 Mercedes-Benz Gle 350, Gle 450 recall: Equipment: other, owners/service/other manual
Recall at a glance
- Campaign number
- 19V648000
- Reported
- September 9, 2019
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Equipment: other, owners/service/other manual
- Vehicles affected
- About 1,478
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Safety risk
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
The fix
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Gle 350 (2020); Mercedes-Benz Gle 450 (2020). Check your VIN to confirm.
What is the safety risk?
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
What is the fix?
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.