2014 Jeep Cherokee recall: Power train: automatic transmission
Recall at a glance
- Campaign number
- 19V447000
- Reported
- June 13, 2019
- Manufacturer
- Chrysler
- Part
- Power train: automatic transmission
- Vehicles affected
- About 81,615
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Safety risk
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
The fix
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Jeep Cherokee (2014). Check your VIN to confirm.
What is the safety risk?
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
What is the fix?
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.