Recall Radar

2009 Chevrolet C4500 and 2005–2018 Ford E-450, F-450, Redundant F-250 and more recall: Equipment

NHTSA campaign 19V-401 · May 29, 2019 · General Motors, LLC

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Recall at a glance

Campaign number
19V401000
Reported
May 29, 2019
Manufacturer
General Motors, LLC
Part
Equipment
Vehicles affected
About 22

What is wrong

VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Safety risk

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

The fix

VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Chevrolet C4500 (2009); Ford E-350 (2014, 2017); Ford E-450 (2005, 2006, 2009, 2010, 2014, 2016); Ford F-450 (2015, 2017); Ford F-550 (2017, 2018); Ford Redundant F-250 (2015); and more. Check your VIN to confirm.

What is the safety risk?

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

What is the fix?

VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.