Recall Radar

2017–2019 Chrysler Pacifica recall: Electrical system: 12v/24v/48v battery

NHTSA campaign 19V-348 · May 9, 2019 · Chrysler

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Recall at a glance

Campaign number
19V348000
Reported
May 9, 2019
Manufacturer
Chrysler
Part
Electrical system: 12v/24v/48v battery
Vehicles affected
About 198,731

What is wrong

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Safety risk

A loss of power steering assist or a stall can increase the risk of crash.

The fix

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Chrysler Pacifica (2017, 2018, 2019). Check your VIN to confirm.

What is the safety risk?

A loss of power steering assist or a stall can increase the risk of crash.

What is the fix?

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.