2017–2018 Mercedes-Benz C 300, E 400, Amg C43 and more recall: Seats
Recall at a glance
- Campaign number
- 19V130000
- Reported
- February 26, 2019
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Seats
- Vehicles affected
- About 22,637
What is wrong
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
Safety risk
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
The fix
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Amg C43 (2017, 2018); Mercedes-Benz Amg C63 (2017, 2018); Mercedes-Benz C 300 (2017, 2018); Mercedes-Benz E 400 (2018). Check your VIN to confirm.
What is the safety risk?
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
What is the fix?
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is…
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.