2019 Audi Q8, Q7, S5 Cabriolet and more recall: Suspension: front, shock absorber
Recall at a glance
- Campaign number
- 19V114000
- Reported
- February 20, 2019
- Manufacturer
- Volkswagen Group of America, Inc.
- Part
- Suspension: front, shock absorber
- Vehicles affected
- About 34
What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Safety risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
The fix
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Audi Q7 (2019); Audi Q8 (2019); Audi S5 (2019); Audi S5 Cabriolet (2019). Check your VIN to confirm.
What is the safety risk?
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
What is the fix?
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.