2015–2019 Mercedes-Benz C 350 E, E 300, C 300 and more recall: Steering: rack and pinion, rack
Recall at a glance
- Campaign number
- 18V850000
- Reported
- November 29, 2018
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Steering: rack and pinion, rack
- Vehicles affected
- About 6,373
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Safety risk
A car that cannot be properly steered has an increased risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Amg C63 (2017, 2018, 2019); Mercedes-Benz Amg C63S (2015, 2018); Mercedes-Benz C 300 (2017, 2018, 2019); Mercedes-Benz C 350 E (2018, 2019); Mercedes-Benz C300 (2015, 2016); Mercedes-Benz Cls 450 (2019); and more. Check your VIN to confirm.
What is the safety risk?
A car that cannot be properly steered has an increased risk of a crash.
What is the fix?
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.