2017–2019 Volvo XC90, V60, S90 and more recall: Electrical system: software
Recall at a glance
- Campaign number
- 18V800000
- Reported
- November 13, 2018
- Manufacturer
- Volvo Car USA, LLC
- Part
- Electrical system: software
- Vehicles affected
- About 17,548
What is wrong
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Safety risk
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
The fix
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Volvo S90 (2017, 2018, 2019); Volvo V60 (2017, 2018, 2019); Volvo V60CC (2017, 2018, 2019); Volvo V90 (2017, 2018, 2019); Volvo V90CC (2017, 2018, 2019); Volvo XC40 (2017, 2018, 2019); and more. Check your VIN to confirm.
What is the safety risk?
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
What is the fix?
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.