2018 Mercedes-Benz Sprinter 3500, Sprinter 2500 recall: Latches/locks/linkages: doors, latch
Recall at a glance
- Campaign number
- 18V743000
- Reported
- October 24, 2018
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Latches/locks/linkages: doors, latch
- Vehicles affected
- About 76
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
Safety risk
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
The fix
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 2500 (2018); Mercedes-Benz Sprinter 3500 (2018). Check your VIN to confirm.
What is the safety risk?
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
What is the fix?
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.