Recall Radar

2017–2019 Mitsubishi Outlander, Outlander Sport, Eclipse Cross and more recall: Forward collision avoidance: software, pedestrian/cyclist/object/obstacle/ recognition

NHTSA campaign 18V-620 · September 14, 2018 · Mitsubishi Motors North America, Inc.

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Recall at a glance

Campaign number
18V620000
Reported
September 14, 2018
Manufacturer
Mitsubishi Motors North America, Inc.
Part
Forward collision avoidance: software, pedestrian/cyclist/object/obstacle/ recognition
Vehicles affected
About 9,166

What is wrong

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Safety risk

If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

The fix

MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mitsubishi Eclipse Cross (2018, 2019); Mitsubishi Outlander (2017, 2018); Mitsubishi Outlander Phev (2018); Mitsubishi Outlander Sport (2018). Check your VIN to confirm.

What is the safety risk?

If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

What is the fix?

MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.