2015–2017 Mercedes-Benz Metris recall: Power train: automatic transmission
Recall at a glance
- Campaign number
- 18V335000
- Reported
- May 22, 2018
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Power train: automatic transmission
- Vehicles affected
- About 7,433
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Safety risk
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Metris (2015, 2016, 2017). Check your VIN to confirm.
What is the safety risk?
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
What is the fix?
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.