2012–2017 Audi A6, A5, Q5 and more recall: Engine and engine cooling: cooling system
Recall at a glance
- Campaign number
- 18V229000
- Reported
- April 11, 2018
- Manufacturer
- Volkswagen Group of America, Inc.
- Part
- Engine and engine cooling: cooling system
- Vehicles affected
- About 342,867
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Safety risk
A blocked pump or a short-circuited pump can increase the risk of a fire.
The fix
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Audi A4 Allroad (2013, 2014, 2015, 2016); Audi A5 (2013, 2014, 2015, 2016, 2017); Audi A5 Cabriolet (2013, 2014, 2015, 2016, 2017); Audi A6 (2012, 2013, 2014, 2015); Audi Q5 (2013, 2014, 2015, 2016, 2017). Check your VIN to confirm.
What is the safety risk?
A blocked pump or a short-circuited pump can increase the risk of a fire.
What is the fix?
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.