Recall Radar

2016–2017 Mercedes-Benz Sprinter 3500, Sprinter 2500 recall: Equipment: other, labels

NHTSA campaign 18V-113 · February 15, 2018 · Daimler Vans USA, LLC

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Recall at a glance

Campaign number
18V113000
Reported
February 15, 2018
Manufacturer
Daimler Vans USA, LLC
Part
Equipment: other, labels
Vehicles affected
About 17

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

Safety risk

The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

The fix

DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Sprinter 2500 (2016, 2017); Mercedes-Benz Sprinter 3500 (2016, 2017). Check your VIN to confirm.

What is the safety risk?

The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

What is the fix?

DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.