Recall Radar

2009–2017 RAM 2500, 4500, 3500 and more and 2010–2012 Dodge Ram 5500, Ram 4500, Ram 3500 and more recall: Power train: automatic transmission, lever and linkage, column shift

NHTSA campaign 17V-821 · December 20, 2017 · Chrysler

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Recall at a glance

Campaign number
17V821000
Reported
December 20, 2017
Manufacturer
Chrysler
Part
Power train: automatic transmission, lever and linkage, column shift
Vehicles affected
About 1,482,874

What is wrong

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

The fix

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Dodge Ram 1500 (2010, 2011, 2012); Dodge Ram 2500 (2010, 2011, 2012); Dodge Ram 3500 (2010, 2011, 2012); Dodge Ram 4500 (2011, 2012); Dodge Ram 5500 (2011, 2012); RAM 1500 (2009, 2013, 2014, 2015, 2016, 2017); and more. Check your VIN to confirm.

What is the safety risk?

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

What is the fix?

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.