2015–2017 Mercedes-Benz Metris recall: Steering: electric power assist system
Recall at a glance
- Campaign number
- 17V595000
- Reported
- September 22, 2017
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Steering: electric power assist system
- Vehicles affected
- About 3
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Safety risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Metris (2015, 2016, 2017). Check your VIN to confirm.
What is the safety risk?
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
What is the fix?
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.