Recall Radar

2013–2015 Mercedes-Benz C300, GLK250, Amg C63 and more recall: Steering

NHTSA campaign 17V-252 · April 12, 2017 · Mercedes-Benz USA, LLC

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Recall at a glance

Campaign number
17V252000
Reported
April 12, 2017
Manufacturer
Mercedes-Benz USA, LLC
Part
Steering
Vehicles affected
About 168

What is wrong

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.

Safety risk

A loss of steering can increase the risk of a crash.

The fix

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Amg C63 (2013); Mercedes-Benz C250 (2013, 2014); Mercedes-Benz C300 (2013, 2014); Mercedes-Benz C350 (2013); Mercedes-Benz GLK250 (2013, 2014); Mercedes-Benz GLK350 (2013, 2014, 2015). Check your VIN to confirm.

What is the safety risk?

A loss of steering can increase the risk of a crash.

What is the fix?

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.