Recall Radar

2016–2017 Mercedes-Benz GL350, GLE63S, GLE300D and more recall: Steering: electric power assist system

NHTSA campaign 17V-241 · April 11, 2017 · Mercedes-Benz USA, LLC

Check your own car by VIN. A recall applies only to certain vehicles, built in certain periods. NHTSA’s recall lookup checks your 17-character VIN against open recalls and is free.

Recall at a glance

Campaign number
17V241000
Reported
April 11, 2017
Manufacturer
Mercedes-Benz USA, LLC
Part
Steering: electric power assist system
Vehicles affected
About 58,323

What is wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

Safety risk

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Amg GL63 (2016); Mercedes-Benz Amg GLE43 (2016); Mercedes-Benz Amg GLE63 (2016); Mercedes-Benz Amg GLS63 (2017); Mercedes-Benz E300 (2017); Mercedes-Benz E400 (2016); and more. Check your VIN to confirm.

What is the safety risk?

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

What is the fix?

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.