Recall Radar

2010–2017 Mercedes-Benz C250, C300, CLS550 and more recall: Electrical system: software

NHTSA campaign 17V-177 · March 14, 2017 · Mercedes-Benz USA, LLC

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Recall at a glance

Campaign number
17V177000
Reported
March 14, 2017
Manufacturer
Mercedes-Benz USA, LLC
Part
Electrical system: software
Vehicles affected
About 51

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Safety risk

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

The fix

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Amg GT S (2016); Mercedes-Benz C250 (2013); Mercedes-Benz C300 (2010, 2011, 2012, 2013, 2014, 2015, 2016); Mercedes-Benz CLA250 (2016); Mercedes-Benz CLS550 (2012, 2014); Mercedes-Benz E350 (2012, 2013, 2014, 2015, 2016); and more. Check your VIN to confirm.

What is the safety risk?

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

What is the fix?

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.