Recall Radar

2016 Mercedes-Benz Sprinter 3500, Sprinter 2500 recall: Power train: driveline, driveshaft

NHTSA campaign 17V-149 · March 7, 2017 · Daimler Vans USA, LLC

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Recall at a glance

Campaign number
17V149000
Reported
March 7, 2017
Manufacturer
Daimler Vans USA, LLC
Part
Power train: driveline, driveshaft
Vehicles affected
About 892

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.

Safety risk

If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.

The fix

DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Sprinter 2500 (2016); Mercedes-Benz Sprinter 3500 (2016). Check your VIN to confirm.

What is the safety risk?

If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.

What is the fix?

DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.