Recall Radar

2017 Mercedes-Benz E300 recall: Power train: automatic transmission, control module (tcm/pcm/tecm)

NHTSA campaign 17V-078 · February 8, 2017 · Mercedes-Benz USA, LLC

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Recall at a glance

Campaign number
17V078000
Reported
February 8, 2017
Manufacturer
Mercedes-Benz USA, LLC
Part
Power train: automatic transmission, control module (tcm/pcm/tecm)
Vehicles affected
About 73

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.

Safety risk

If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

The fix

MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz E300 (2017). Check your VIN to confirm.

What is the safety risk?

If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

What is the fix?

MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.