Recall Radar

2017 Mercedes-Benz E550, E400 recall: Structure: frame and members, underbody shields

NHTSA campaign 16V-831 · November 17, 2016 · Mercedes-Benz USA, LLC

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Recall at a glance

Campaign number
16V831000
Reported
November 17, 2016
Manufacturer
Mercedes-Benz USA, LLC
Part
Structure: frame and members, underbody shields
Vehicles affected
About 799

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.

Safety risk

The insufficient clearance may cause the panel to melt, increasing the risk of a fire.

The fix

MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz E400 (2017); Mercedes-Benz E550 (2017). Check your VIN to confirm.

What is the safety risk?

The insufficient clearance may cause the panel to melt, increasing the risk of a fire.

What is the fix?

MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.