2010–2016 Mazda MAZDASPEED3, MAZDA3, MAZDA5 and more recall: Structure: body, hatchback/liftgate
Recall at a glance
- Campaign number
- 16V644000
- Reported
- September 6, 2016
- Manufacturer
- Mazda Motor Corp.
- Part
- Structure: body, hatchback/liftgate
- Vehicles affected
- About 580,455
What is wrong
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Safety risk
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
The fix
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
- Mazda CX-3: 2016
- Mazda CX-5: 2013, 2014, 2015, 2016
- Mazda MAZDA3: 2010, 2011, 2012, 2013
- Mazda MAZDA5: 2012, 2013, 2014, 2015
- Mazda MAZDASPEED3: 2010, 2011, 2012, 2013
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mazda CX-3 (2016); Mazda CX-5 (2013, 2014, 2015, 2016); Mazda MAZDA3 (2010, 2011, 2012, 2013); Mazda MAZDA5 (2012, 2013, 2014, 2015); Mazda MAZDASPEED3 (2010, 2011, 2012, 2013). Check your VIN to confirm.
What is the safety risk?
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
What is the fix?
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.