Recall Radar

2015–2016 Dodge Grand Caravan, Journey and 2016 RAM Promaster and more recall: Power train: automatic transmission

NHTSA campaign 16V-461 · June 24, 2016 · Chrysler

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Recall at a glance

Campaign number
16V461000
Reported
June 24, 2016
Manufacturer
Chrysler
Part
Power train: automatic transmission
Vehicles affected
About 26,298

What is wrong

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Safety risk

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

The fix

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Chrysler Town And Country (2015, 2016); Dodge Grand Caravan (2015, 2016); Dodge Journey (2016); RAM Promaster (2016). Check your VIN to confirm.

What is the safety risk?

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

What is the fix?

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.