Recall Radar

2016 Mercedes-Benz GLE450 recall: Electrical system: software

NHTSA campaign 16V-440 · June 15, 2016 · Mercedes-Benz USA, LLC

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Recall at a glance

Campaign number
16V440000
Reported
June 15, 2016
Manufacturer
Mercedes-Benz USA, LLC
Part
Electrical system: software
Vehicles affected
About 5,826

What is wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.

Safety risk

If the engine shuts down unintentionally, there may be an increased risk of a crash.

The fix

MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz GLE450 (2016). Check your VIN to confirm.

What is the safety risk?

If the engine shuts down unintentionally, there may be an increased risk of a crash.

What is the fix?

MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.