Recall Radar

2016 Mercedes-Benz Metris recall: Power train: axle assembly

NHTSA campaign 16V-342 · May 24, 2016 · Mercedes-Benz USA, LLC - DBA Sprinter

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Recall at a glance

Campaign number
16V342000
Reported
May 24, 2016
Manufacturer
Mercedes-Benz USA, LLC - DBA Sprinter
Part
Power train: axle assembly
Vehicles affected
About 2

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.

Safety risk

The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.

The fix

DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Metris (2016). Check your VIN to confirm.

What is the safety risk?

The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.

What is the fix?

DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.