2015–2016 RAM Promaster recall: Electrical system
Recall at a glance
- Campaign number
- 16V202000
- Reported
- April 11, 2016
- Manufacturer
- Chrysler
- Part
- Electrical system
- Vehicles affected
- About 23,930
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Safety risk
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
RAM Promaster (2015, 2016). Check your VIN to confirm.
What is the safety risk?
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
What is the fix?
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.