2009–2012 Mercedes-Benz GL550, R320, GLK350 and more and 2007–2008 Chrysler Crossfire recall: Air bags: frontal, driver side, inflator module
Recall at a glance
- Campaign number
- 16V081000
- Reported
- February 11, 2016
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Air bags: frontal, driver side, inflator module
- Vehicles affected
- About 711,159
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Safety risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
- Chrysler Crossfire: 2007, 2008
- Mercedes-Benz C300: 2010, 2011
- Mercedes-Benz C350: 2010, 2011
- Mercedes-Benz C63: 2011
- Mercedes-Benz E350: 2010, 2011
- Mercedes-Benz E550: 2010, 2011
- Mercedes-Benz E63: 2010, 2011
- Mercedes-Benz GL320: 2010
- Mercedes-Benz GL350: 2011, 2012
- Mercedes-Benz GL450: 2010, 2011, 2012
- Mercedes-Benz GL550: 2010, 2011, 2012
- Mercedes-Benz GLK350: 2010, 2011, 2012
- Mercedes-Benz ML320: 2010
- Mercedes-Benz ML350: 2010, 2011
- Mercedes-Benz ML450: 2010, 2011
- Mercedes-Benz ML550: 2010, 2011
- Mercedes-Benz ML63: 2010, 2011
- Mercedes-Benz R320: 2010
- Mercedes-Benz R350: 2009, 2010, 2011, 2012
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Chrysler Crossfire (2007, 2008); Mercedes-Benz C300 (2010, 2011); Mercedes-Benz C350 (2010, 2011); Mercedes-Benz C63 (2011); Mercedes-Benz E350 (2010, 2011); Mercedes-Benz E550 (2010, 2011); and more. Check your VIN to confirm.
What is the safety risk?
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
What is the fix?
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.