Recall Radar

2011–2015 Ford F-550 SD, F-450 SD, F-350 SD recall: Power train: automatic transmission, control module (tcm/pcm/tecm)

NHTSA campaign 15V-175 · March 25, 2015 · Ford Motor Company

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Recall at a glance

Campaign number
15V175000
Reported
March 25, 2015
Manufacturer
Ford Motor Company
Part
Power train: automatic transmission, control module (tcm/pcm/tecm)
Vehicles affected
About 6,322

What is wrong

Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Safety risk

Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

The fix

Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Ford F-350 SD (2011, 2012, 2013, 2014, 2015); Ford F-450 SD (2011, 2012, 2013, 2014, 2015); Ford F-550 SD (2011, 2012, 2013, 2014, 2015). Check your VIN to confirm.

What is the safety risk?

Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

What is the fix?

Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.