Recall Radar

2013–2015 Mercedes-Benz CLS63, E350, CLS550 and more recall: Structure: body, hood

NHTSA campaign 15V-088 · February 13, 2015 · Mercedes-Benz USA, LLC

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Recall at a glance

Campaign number
15V088000
Reported
February 13, 2015
Manufacturer
Mercedes-Benz USA, LLC
Part
Structure: body, hood
Vehicles affected
About 147,224

What is wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

Safety risk

If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

The fix

MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz CLS400 (2015); Mercedes-Benz CLS550 (2013, 2014, 2015); Mercedes-Benz CLS63 (2013, 2014, 2015); Mercedes-Benz E350 (2013, 2014, 2015); Mercedes-Benz E400 (2015); Mercedes-Benz E400 Hybrid (2013, 2014, 2015); and more. Check your VIN to confirm.

What is the safety risk?

If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

What is the fix?

MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.