2011–2013 Audi A7, A6, S4 and more and 2012 Volkswagen Touareg Hybrid recall: Fuel system, gasoline: fuel injection system, fuel rail
Recall at a glance
- Campaign number
- 15V019000
- Reported
- January 20, 2015
- Manufacturer
- Volkswagen Group of America, Inc.
- Part
- Fuel system, gasoline: fuel injection system, fuel rail
- Vehicles affected
- About 26,008
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Safety risk
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
The fix
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Audi A6 (2012); Audi A7 (2012, 2013); Audi Q7 (2011, 2012); Audi S4 (2011, 2012); Audi S5 (2011, 2012); Volkswagen Touareg Hybrid (2012). Check your VIN to confirm.
What is the safety risk?
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
What is the fix?
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.