Recall Radar

2006–2014 Ford E-150, E-250, E-350 and more and 2009–2014 Mercedes-Benz Sprinter 3500 and more recall: Equipment adaptive/mobility

NHTSA campaign 14V-706 · November 5, 2014 · Ford Motor Company

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Recall at a glance

Campaign number
14V706000
Reported
November 5, 2014
Manufacturer
Ford Motor Company
Part
Equipment adaptive/mobility
Vehicles affected
About 34

What is wrong

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Safety risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The fix

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Chevrolet Express 3500 (2006, 2007, 2008, 2009, 2010, 2014); Dodge Sprinter 3500 (2006, 2007, 2008); Ford E-150 (2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014); Ford E-250 (2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014); Ford E-350 (2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014); Ford Transit Connect (2013); and more. Check your VIN to confirm.

What is the safety risk?

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

What is the fix?

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.