Recall Radar

2014 Infiniti Q70 Hybrid, Q50 Hybrid recall: Hybrid propulsion system

NHTSA campaign 14V-581 · September 22, 2014 · Nissan North America, Inc.

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Recall at a glance

Campaign number
14V581000
Reported
September 22, 2014
Manufacturer
Nissan North America, Inc.
Part
Hybrid propulsion system
Vehicles affected
About 5,412

What is wrong

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

Safety risk

The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

The fix

Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Infiniti Q50 Hybrid (2014); Infiniti Q70 Hybrid (2014). Check your VIN to confirm.

What is the safety risk?

The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

What is the fix?

Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.